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Client Specialist

Letztes Update 2025-02-11
Läuft ab 2025-03-11
ID #2587490867
80,000 CHF
Client Specialist
Switzerland, Bern, Bern,
Geändert February 4, 2025

Beschreibung

Direct message the job poster from Plexus Resource Solutions

Plexus has an opportunity with a great new client of ours! A crypto brokerage based in Switzerland offering secure crypto trading and a non-custodial wallet. With exciting new projects working with gold trading and tokenisation of real world assets.

They are looking for a Client Experience Specialist to join their team to aid the onboarding and care of clients, plus manage their KYC/AML documentation.

Role:

  • Deliver tier-one and tier-two assistance to clients, guaranteeing comprehensive issue resolution and satisfaction.
  • Actively represent the company on their website and social media.
  • Collate and share feedback from clients to the team on a regular basis to improve products.
  • Partner on in-house initiatives to optimize and elevate client assistance and integration procedures.

Requirements:

  • Previous experience handling and managing KYC/AML documentation.
  • Familiarity with cryptocurrency and blockchain.
  • Hold a CFC or equivalent.
  • Fluent in English and either French or German.
  • Ability to attend the office in Neuchâtel 3 days a week.

If you’re interested and think you would be a good fit, please click the “easy apply” button.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service and Finance

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Jobdetails

Auftragstyp: Vollzeit
Vertragstyp: Dauerhaft
Gehaltsart: Während des Jahres
Besetzung: Client specialist
Mindest. Gehalt: 30000

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