Project Manager – Cmdb And Servicenow, Geneva

Switzerland, Geneva, Geneva
Letztes Update 2024-06-15
Läuft ab 2024-07-15
ID #2139662723
100 CHF
Project Manager – Cmdb And Servicenow, Geneva
Switzerland, Geneva, Geneva,
Geändert May 2, 2024


Project Manager – CMDB and Service Now page is loaded

Project Manager – CMDB and Service Now




time type

Full time

posted on

Posted 30+ Days Ago

job requisition id


A career at

Lombard Odier

means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF
300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years,

Lombard Odier

is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide
advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy

– it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
Lombard Odier group operates its own proprietary banking technology platform which is used by the group but also provided to other private banks and financial institutions through a BPO business model. The Technology & Operations (T&O) department oversees maintaining and developing the platform through the delivery of applicative solutions for the various business divisions of the Bank.
Within the IT Operations (ITOPS) department of Lombard Odier, we oversee maintaining and supporting the platform and all applications, operating changes, reporting and guaranteeing key performance indicators and SLAs.
In the ITOPS governance and project team we are focused on designing processes and roles that help us to excel in a transparent, efficient, and stable operation. The Configuration Management Database (CMDB) is a core tool in achieving these objectives. We also help manage transversal projects in the department and help identify governance issues as well scheduling and resource conflicts early.
Collect, analyze, and prioritize functional requests related to CMDB, estimating effort for effective planning.

Measure and ensure the quality and accuracy of CMDB data, promoting its adoption across the organization.

Coordinate closely with teams to ensure smooth collaboration across the CMDB process.

Provide comprehensive training sessions to empower users with the skills and knowledge required for proficient CMDB utilization and maintenance. Cultivating a culture of expertise, understanding and proficiency within the organization.

Become an expert in Service Now CMDB, (IT Operations Management (ITOM) and IT Service Management (ITSM))

Understand the corporate IT structure, shaping responsibilities related to data and projects.

Play a key role in overseeing transversal projects, identifying, and managing scheduling challenges.

Bachelor’s degree in computer science or a relevant field

Good understanding of ITIL processes

Good global understanding of a complex enterprise IT

Service Now advanced user experience an advantage.

Analytical and independent problem-solving skills. Capable of managing challenges with minimal assistance.

Demonstrated expertise in Service Now CMDB, both ITOM and ITSM.

Excellent communication and coordination skills, collaborating effectively with diverse teams.

Adaptability to a dynamic work environment.

Commitment to continuous learning and innovation.

Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders, experts and external third parties in French and English.

Hands-on project management experience a plus

Residence in Switzerland

Our Maison’s DNA

is defined by five core values.


drives us to be the best at what we do, while


fuels our progress.


underpins every interaction, and


shapes our actions. Together, we are

One Team , united in serving our clients with unwavering dedication.
Should you recognise yourself in this mission statement, we would be happy to receive your application. It will be handled in the strictest confidence.

About Us

Help us build the bank of tomorrow. Lombard Odier’s purpose is to preserve and grow our clients’ assets over time. With a history spanning over 220 years, we have served our clients for over seven generations, weathered 40 financial crises and ceaselessly innovated to offer best in class, sustainable services to our clients.
our mission to you.

Lombard Odier is an employer of choice. We are committed to providing a stimulating work environment where creativity and innovation are encouraged for improving business opportunities and effectiveness.
our culture.

At Lombard Odier, we understand that our people are a precious resource. That’s why we’ve focused on creating an atmosphere where every unique individual can flourish and work together to achieve our goals. Building an environment where our teams can be inspired, “rethink everything” and thrive in a positive, energetic setting, is the essence of our culture.
diversity and inclusion.

We are an equal opportunities employer. As an EDGE (Economic Dividends for Gender Equality) certified organisation, we aspire to create an optimal workplace for women and men, and help them benefit from it. EDGE is the leading global standard for measuring gender equality in the workplace.

If our people improve, we improve. That’s why at Lombard Odier, we offer all the support employees need to take responsibility for their own personal and professional development. This sums up our desire to recognise and promote the talents of each and every employee in keeping with our values. Our commitment to valuing and fostering skills and know-how is what underpins our diverse and high-quality training programme.



Auftragstyp: Vollzeit
Vertragstyp: Dauerhaft
Gehaltsart: Täglich
Besetzung: Project manager – cmdb and servicenow
Mindest. Gehalt: 80

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