Are you looking for a challenging and rewarding career? We are currently looking for a highly motivated and qualified IT Onsite Support Specialist - 60% -80% to join our client’s innovative engineering team in Basel.
In this role, you will be supporting approx. 10,000 users in a Citrix and Microsoft Windows environment. Responsibilities include IMACD activities, troubleshooting, VIP support, and contributing to process improvements and project work.
Perform IMACD activities : Install, Move, Add, Change, and Delete hardware / software components
Provide expert troubleshooting for Citrix and Windows-based systems
Serve as the primary onsite support contact for end users
Deliver dedicated support to VIP users, ensuring high service standards
Collaborate closely with clients to maintain and improve service quality
Participate in process optimization and contribute to project initiatives
What we are looking for
Completed IT apprenticeship (EFZ) or equivalent professional experience
Solid expertise in Windows 11, Active Directory, and SCCM
Proven experience in supporting complex workplace IT environments
ITIL Foundation certification is a strong advantage
Possession of a valid driver’s license
Clean criminal and financial record (documentation not older than 3 months)
Additional Information
Start Date: Immediate
Contract Type: 7 months (option of extension)
Workload: 60% to 80% (approx. 24 hours / week)
Remote Work: Not available
Pikett Service: Required
Working Hours: Monday to Friday, 07 : 30–17 : 30 (block times apply)
Language Requirements : German (C1), Swiss German (B2), English (B2)
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