At IDQ, we change the world, one photon at a time. We harness light to develop and industrialize the most advanced quantum products and technologies and help to build long- term trust. We offer Quantum Key Distribution (QKD) systems and quantum random number generators (QRNG), and with them we provide the highest level of future-proof security. For this permanent position, we are looking for an
Operations Quality Engineer
to join the Quality department in our Headquarter in Geneva, Switzerland. The
Operations Quality Engineer
will be responsible for all Operational Quality topics within IDQ’s Manufacturing area and mainly based in our Manufacturing site in Carouge, Geneva. He/She will act as the main Quality representative and ensure adherence to current processes. The Quality Engineer will support production, R&D, and suppliers by identifying root causes, preventing defects, and promoting a culture of quality, while addressing issues and driving continuous improvement within the organization. He/she will grant both Quality System Compliance and Product Quality ensuring that products or manufacturing processes comply with defined quality standards during production. He/She will also oversee Suppliers Non-conformance process and be involved in various ad-hoc projects to support the Head of Quality Assurance (Quality System Management, Compliance...).
Key Functions and Responsibilities:
Quality Assurance & Process Control
Implement and maintain quality procedures in accordance with ISO 9001.
Lead or support internal audits.
Problem Solving & Continuous Improvement
Manage and drive the internal non-conformities process until issues resolutions.
Manage Non conform product segregation and containment actions.
Lead non-conformity investigations and root cause analysis using tools such as 8 D, 5 Why, or Ishikawa (fishbone).
Define and follow up on corrective and preventive actions (CAPA).
Analyze and monitor quality trends and report operational quality indicators such as scrap rate, rework, and customer complaints.
Identify opportunities to improve quality, reduce waste, and enhance process efficiency.
Collaborate with cross-functional teams in problem solving initiatives.
Production & Product Support
Support production teams with daily quality issues and ensure proper documentation.
Release products and ensure product conformity. (incoming/outgoing inspections)
Ensure product traceability and documentation are maintained according to QMS requirements.
Manage calibration process.
Supplier Quality
Participate in supplier qualification and audits.
Review and approve supplier PPAPs or first article inspection reports (FAI).
Follow up on supplier non-conformities and corrective actions.
Desired Soft Skills
Negotiating and problem-solving skills.
Communication, Planning and Networking skills.
Dynamic, agile and motivated to invest in teamwork.
Be proactive and a force of proposal.
Desired Hard Skills
Knowledge of Optics/Photonics (lasers, fiber optics, photon detection)
Root cause analysis skills (5 Whys, Ishikawa)
Excellent understanding of manufacturing/assembly processes (PCB production, optical alignment, testing).
Solid knowledge of quality tools and standards (ISO 9001, 8 D, CAPA, etc.).
Qualifications
Bachelor’s degree in electronics or quality management or equivalent.
5+ years’ experience in Quality / Control, in an industrial sector.
Experience in managing quality issues and resolving issues.
At ease with technical and electronic environment.
Fluent in French & English. Both speaking and writing.
We offer
Flexible working models to ensure a balance of family and working life.
A dynamic and personal atmosphere, working with a global team of superstars.
A company culture that encourages performance and cooperation.
A competitive compensation structure includes benefits and equity.
Strong business ethics and people values.
#J-18808-Ljbffr
